Leisure Living, a pool supply mail order catalog based in Buffalo, NY, advertised one model of pool filter, but sent a different one. It wouldn't have been so bad, but the one they sent did not fit my pool as the one I thought I was buying would have.
I told them that was false advertising, they said no it wasn't, but the picture of what I was buying, and what I received was unequivocally different. Then, they charged me 10% of the price to return it. There was just no getting through to them. The refused to do the right thing by me.
They did not care at all.
A very fraudulent stuck up company.