Leisure Living Superstore Complaints and Reviews

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Leisure Living Superstore
Main address:
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  • 9 complaints
  • $1K claimed losses
  • $114 average
  • Show More
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  • Jul 07
  • Customer Service
  • Pool Cover Warranty

These peoples customer service is the worst I have every saw, if you can get ahold of someone they do not have a clue what they are doing and if you ask to speak to there supervisor of course they are unavailable but will put you through to voice mail and will never get a return call. Good luck with using the on line contact, month and a half so far and no contact. This is for a warranty, the 2... Read more

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  • Jul 29, 2013
  • Shopping
  • Fresno, California
  • Poolboy Automatic Cleaner
  • 9

Ordered 3 solar panels total of $750.00 from company. I paid an installer $300 to install of roof. Leaks at the connectors. Wrong parts, none fitting end capps and pin hole leaks in several places in all three panels units. Very poor quality. Numerous calls to customer service (no service) never had a return call once. Very rude and flip responses to my complaint. Ask I send photos. I did... Read more

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  • Jun 26, 2011
  • Customer Service
  • Waterbury, Vermont
  • Solar Cover And Shock
  • 39

My name is Julieann Barney and I live in Bradford, VT. Three years ago I purchased a very expensive solar reel for our pool. Well the rod broke and it appears that the inner piece was faulty. As requested by the company I sent them pictures - several times in fact. After they tried to tell me that the solar cover was too heavy - THAT THEY SOLD ME -AT THE SAME TIME we bought the reel, (the sales... Read more

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  • Jun 14, 2011
  • Customer Service
  • Mt. Laurel, New Jersey
  • Solar Cover And Shock
  • 1
  • 1
  • 34

I've purchased from poolsupplies.com in the past without any problems but this time I needed to cancel my order. I called before I received notification of shipping and after 20 minutes on hold while they check with the manager I was told they couldn't cancel the order because the items had been shipped. Baseed on the shipping notification emails I received the next morning and the... Read more

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  • Oct 29, 2010
  • Supermarkets and Malls
  • Ada, Michigan
  • Poolboy Automatic Cleaner
  • 5
  • 5
  • 154

t me tell you what a a horrible experience I had dealing with this company. I purchased a Automatic Cleaner from poolsupplies.com website. I based my purchase off the description and photos provided. The product I received was nothing like what was advertised on the poolsupplies.com website. The product was for a dirt devil pool boy automatic cleaner listed here -... Read more

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  • Jan 18, 2009
  • Shopping
  • Los Angeles, California
  • Pool Table
  • 2
  • 2
  • 56

Leisure Living is Fraud I bought apool table in December it was to be delivered in January I recived a phone call that it needed to be rescheduled left on my voicemail and to conact the phone number 951-719-2900 which was temporaly out of service so I went to the Leisure Living Store and it had spa covers blocing the windows so you couldn't see in with a note taped on the door from another... Read more

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  • Aug 21, 2008
  • Shopping
  • Fredericksburg, Virginia
  • 25

Leisure Living, a pool supply mail order catalog based in Buffalo, NY, advertised one model of pool filter, but sent a different one. It wouldn't have been so bad, but the one they sent did not fit my pool as the one I thought I was buying would have. I told them that was false advertising, they said no it wasn't, but the picture of what I was buying, and what I received was unequivocally... Read more

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  • Jun 27, 2008
  • Furniture and Decor
  • Irvine, California
  • Sundance Spas
  • 24

I think it depends on what you buy and who you buy it from. I have read some horror stories and I wanted to set the record straight. I delt with a Nisha and she was so polite and attentive. She was not only able to get me a great price, but she made me feel completly at ease about my purchase. I was a little aprhensive and voiced this stating I had read some horror stories, and she assured me I... Read more

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  • Mar 05, 2008
  • Furniture and Decor
  • Los Angeles, California
  • Sundance Spas
  • 1760

Before you spend a dime, please understand the information below. Leisure Living customers are at great risk right now. You have a chance to lose your money. Leisure Living Superstore, Inc. owns and operates specialty stores whihc sell spas, gazebos, barbecue islands, fire pits, gas logs, patio furniture, indoor billiard tables, and bars. The company was founded in 2001 and is based in Temecula,... Read more

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